Terms & Conditions

VY Marketing > Terms & Conditions

Who we are

Welcome to vymarketing.my, operated by VY Marketing. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. General

These Terms govern your use of our website and the purchase of products from VY Marketing. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes your acceptance of the revised Terms.

2. Use of the Website

You agree to:

  • Use the site only for lawful purposes

  • Not misuse or interfere with the site’s functionality or security

  • Provide accurate and current information when placing an order

We reserve the right to refuse service or cancel orders if we believe a user is violating the law or these Terms.

3. Products & Pricing

  • All products listed on our website are subject to availability.

  • We reserve the right to change prices, specifications, and availability without prior notice.

  • Product images are for illustration purposes only and may differ slightly from the actual product.

4. Orders & Payments

  • Orders will be processed once full payment is received.

  • We accept payment via secure third-party gateways (e.g., gkash).

  • We reserve the right to cancel any order in the event of payment issues, suspected fraud, or stock errors.

5. Shipping & Delivery

  • Delivery times may vary depending on your location and peak seasons.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • You will receive a tracking number once your order has been shipped.

Please refer to our Shipping Policy for detailed information.

6. Returns & Refunds

We strive for customer satisfaction. If you’re not happy with your order, please refer to our Return & Refund Policy for detailed terms.

Returns are accepted only under valid conditions and within the specified return period. Items must be unused and in their original packaging.

7. Promotions & Discounts

Promotional codes or offers:

  • Cannot be combined unless stated otherwise

  • Are valid for a limited time only

  • May be revoked or changed without notice

8. Intellectual Property

All content on this website, including text, graphics, logos, and product images, is the property of VY Marketing or its content providers. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, VY Marketing shall not be liable for any damages, losses, or claims arising from:

  • The use or inability to use our website or products

  • Errors, delays, or interruptions in service

  • Any third-party websites or services linked from our site

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising will be subject to the exclusive jurisdiction of the Malaysian courts.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact:

VY Marketing
Email: vymarketing.v@gmail.com 
Phone: +6016-9333726
Website: https://vymarketing.my

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